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Families. Reservation and Cancellation Policy. |
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1- RESERVATION CONDITIONS
To make a reservation you shall be at least 18 years
old.
You guarantee us you are financially responsible for the payment
of services contracted through us.
You may start your reservation request through the reservation
application form or by phone or by e-mail.
To process your request, we need you to contact us no later
than 72 working hours prior to your check-in date.
Our commitment is to contact you within the next 48/72 hours
to supply relevant information, availability and prices.
ALOJARGENTINA cannot guarantee accommodation
availability until your reservation is confirmed. Only after
the RESERVATION deposit crediting has been verified will the
reservation be confirmed.The amount to be sent shall be confirmed
via e-mail.
2- MEANS OF PAYMENT
Payment of stay and deposit shall be made in cash, in US dollars.
Full payment shall be made in advance on your arrival. Payment
of the remaining amount of the stay shall be fully made in our
offices.
3-PARTICULAR CONDITIONS
Host families that are included in ALOJARGENTINA’s
network must allow their guests to enjoy free access to the
house with no timetable restrictions (they can choose either
to give house keys to guests or be available to enable access
at any time of the day).
ALOJARGENTINA never includes telephone expenses
in its rates. These shall always be paid independently of the
corresponding rate. The home owners are not obliged to allow
the use of the phone to their guests. Despite this general rule,
many home owners allow their guests to use the phone, always
charging for calls.
4- CANCELLATION POLICY
If the guest needs to cancel the reservation, the money paid
is not refundable.
Likewise, if, for any reason, the previously-paid stay is shortened,
there is no refund whatsoever. For this reason, it is advisable
for the guest to be as accurate as possible on deciding his
departure date, and, if necessary, to try to extend his stay
should he have to remain here longer than what he paid for.
5- STAY EXTENSION
Should the guest want to extend his stay, he shall immediately
contact ALOJARGENTINA no later than 72 hours
prior to the end of his stay. Yet, this does not guarantee its
extension, as it is subject to availability. If that host family
has no vacancies, ALOJARGENTINA proposes to
relocate you to another house of similar characteristics and
amenities, and you may choose to accept said proposal or not.
6- INSURANCE
We strongly recommended that as time of your booking, you
supply yourself/customer with insurance policy in your country
to cover cancellation charges, luggage claim, medical expenses,
accident and others.
Using our site /service, implies that you accept and subject
yourself to all the Terms and Conditions, Privacy Policy,
Reservation Conditions and Cancellation Policies. Should you
not agree with these, please, refrain from using our site.
ALOJARGENTINA is always at the disposal of
guests lodged in the net to supply any kind of information
they might need.
During your stay in the city, you can call us to the Phone/Fax
(+5411) 5219-0606 and make the consultations you deem necessary. |
